Complete and submit a Contact Us form.
Billing Questions
- Monday through Friday
- 8:30 a.m. to 5 p.m.
- 828-757-2207 or 828-757-2209
General Information
- Monday through Friday
- 8:30 a.m. to 5 p.m.
- 828-757-2211 or 828-757-2200
Report an Outage
- Monday through Friday
- 7:30 a.m. to 4 p.m.
- Street and storm drain issues: 828-757-2160
- Trash and yard waste: 828-757-2173
- Water and sewer issues: 828-757-2175
After Hours and Weekends
- Call 828-757-2100 to report all issues.
Other Questions
If you have a other questions about city government or services, call the Communication Director at 828-757-2177.