CodeRED Alerts

The City of Lenoir uses CodeRED to send emergency alerts and health and safety notifications to residents and customers. CodeRED can reach thousands of individuals in minutes via telephone, text message, email, and more. To receive these alerts, residents must sign up.

CodeRED logo

Sign Up Today!

It’s simple and quick to enroll! Click the following url, https://public.coderedweb.com/CNE/en-US/BFC8BE03AA8E, and follow the steps. Or, text "LENOIRCODERED" to 99411 to receive a direct link to the  enrollment form on your mobile device. To receive alerts about severe weather, residents can also sign up for Caldwell County’s CodeRED service.

Managed Account

Staff recommends creating a managed account that allows users to modify their existing notification settings and contact information. With a managed account, users can easily update phone number or emails if they switch service providers.

To create a managed account, click the button next to “Yes.” Users can log in with Google, Facebook, or Twitter or create an account by entering a username and password.

Be sure to record this information for later use.

CodeRED create account page

Fill out your information and identify whether it is a business or home address. You will have the option further down to add more locations.

Fill out your information and identify whether it is a business or home address. You will have the option further down to add more locations.

Phones

Be sure to include area code and full telephone number. To receive text messages, you must click the “Send text messages” box below and select your mobile provider.

Via dropdown, select your provider. If your provider is not listed, select “Other.” 

  • Check the box for “General Notifications” if you wish to receive community alerts. Please note: Emergency Notifications cannot be opted out—your public safety agency will determine what constitutes an emergency and issue notifications accordingly.
  • You may register more than one phone number by clicking “+Add phone”.

Emails (Optional)

To receive emails, click “+ Add email” and enter your email address. You will be asked to select the types of alerts and optional weather warnings you wish to receive via email.

Terms and Conditions

You must check the box to continue.

Data Privacy

You must check the box if you would like to keep your information private.

Verify Information

Press button to verify your information.

Confirmation Screen

Once completed, you will receive a confirmation email (only if you created a managed account). It contains your account details, along with information regarding the CodeRED.

  • Caller ID: A CodeRED message will have the caller ID # 866-419-5000 for emergencies and caller ID # 855-969-4636 for non-emergencies. Add the numbers listed to your phone’s contact list.

When will CodeRED be used?

Any message regarding the safety of our residents and community will be disseminated using CodeRED. We may send out CodeRED alerts in a variety of situations including, gas leaks, evacuation notices, police activity, fire emergencies, and more. We may also send CodeRED alerts for non-emergency situations such as major road closings, water service outages, or garbage collection and sanitation updates.

How will I know when CodeRED is calling?

A CodeRED message will have the caller ID # 866-419-5000 for emergencies and caller ID # 855-969-4636 for non-emergencies. We suggest that residents program these numbers into their cell phone as a “new contact” and use “CodeRED” as the contact name. To replay the latest message received, simply dial the number and listen to the message again in its entirety.

Why is CodeRED important ?

CodeRED is an important to tool to help keep the public informed and prepared for any emergencies that may occur in the City of Lenoir. Staff will send messages to alert residents of emergency details, instructions, or precautions that the public needs to know in order to make well-informed decisions. This system is precise enough to geo-target residents within an exact area of impact, so that only those people who are affected by emergency situation are notified.

Is CodeRED different from NotifyMe?

Yes. CodeRED is different than Notify Me. Notify Me alerts inform subscribers about information posted to the City website such as  upcoming events, news, youth sports, and more. Residents have to sign up for Notify Me. Click here to visit the Notify Me page. CodeRED is used to send alerts and important notifications to residents even if they may not have signed up. Of course, staff encourages all residents and employees in the City to sign up for CodeRED as well.