Water/Sewer Bill Help

Due to the impacts of COVID-19, the City of Lenoir and Caldwell County Yokefellow are partnering to provide water/sewer bill payment help for City of Lenoir water, sewer, and solid waste customers who live inside the City limits.

This program only provides help with City of Lenoir Water/Sewer Bills.

The City of Lenoir is providing funding for this program through grant money. Caldwell County Yokefellow is administering the program for residents. The City received a Community Development Block Grant in the amount of $86,052 from the U.S. Department of Housing and Urban Development (HUD) as part of money set aside in the Federal CARES Act. The money can be used to prevent, prepare and respond to needs in the City of Lenoir due to the COVID-19 coronavirus.

For questions, call Yokefellow at 828-754-7088.

Help spread the word by printing and posting our Water/Sewer Bill Help Flyer (PDF).


  1. Help is only available for City of Lenoir water/sewer bills.
  2. Gross household income must be at or below the following amounts per family size:

    1 Person2 Persons3 Persons 4 Persons5 Persons6 Persons7 Persons8 Persons

  3. Help can be applied to six months of normal, unpaid water/sewer bills starting with April 2020 bills.
  4. You must live inside the City of Lenoir city limits.

How to Apply

For questions, call Yokefellow at 828-754-7088.

Payment Plans

The City of Lenoir recognizes that the COVID-19 pandemic has created financial hardships for some of our residential customers.  In an effort to provide a way for customers to bring their balances up to date, the City will offer payment plans for customers who were unable to pay their utility bills during the months of March, April, May, June, and July 2020. 

Click here to visit the Payment Plan page and learn more.