Show All Answers

1. Why does my water smell like a swimming pool?

City of Lenoir tap water is treated with a small and safe amount of a disinfecting chlorine containing compound that results in safe drinking water, free from any harmful microbes. The dose of chlorine is adjusted seasonally to prevent any microbes from growing in the water system. 

2. Do you recommend in-home water filters?

No, we do not. The compounds added to your water in the treatment process are for your safety. Removing those compounds by a whole-house filtration/conditioning system is not recommended, as that allows microbes to grow in the pipes and fixtures of your home. A water pitcher type filter that removes chlorine and other compounds just before drinking is preferred. 

3. Will my tap water get muddy when it rains?

No. The quality of treatment of your drinking water remains consistently good no matter the turbidity of the raw water source. There is no inflow of storm water into your drinking water system during rain. 

4. Why is my water sometimes cloudy?

At times, the City of Lenoir water system must be flushed to repair a leak. The Fire Department also flushes the system when testing fire hydrants. Flushing can trap air in tap water causing it to appear “milky.” This will almost always clear up as water is used. Sometimes your water may appear “rusty.” This is caused by sediment being stirred up in the system lines. If your water does not clear quickly upon use, please feel free to call the Water Plant at 828-757-4460. Staff are glad to come test your water for safety and/or flush the system in your area.

5. Is my drinking water as safe as bottled water?

Absolutely. Your drinking water must pass even more stringent water quality standards and testing than bottled water. The City of Lenoir water system has never failed a water quality safety test. View our online annual water report at cityoflenoir.com/ccr.